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My hat goes off to Javier Calleja & Davenport Ford Dahl once again. I have had Ford vehicles since 1992 and will continue to do so. I walked into your dealership thinking about leasing my next Ford Escape instead of buying. Terry Nelson a finance consultant informed me I needed to talk to a sales consultant. Deciding to go to the next step, I then said, I just wanted to ask a few questions, so he introduced me to Javier Calleja . Well, its was "smooth sailing" from there on. Javier took the time and patience to explain the process of leasing verses buying a vehicle, giving me more options to think about, while answering all my questions. After looking at a few vehicles I found a 2014 Ford Escape that met my needs or should I say my "wants". LOL!!! After the test drive, I knew this may be the one. Never once feeling pressured from Javier to make a decision during the whole process, is what sealed the deal for me. Javier Calleja is by far the most sincere and genuine sales consultant, I have ever encountered, in my history of buying or leasing a vehicle. He has superseded my expectations, and has made the whole process enjoyable. I commend him for a job very well done, he went above and beyond to help me lease my 2014 Ford Escape. I will be returning to Javier Calleja to get my next vehicle and have told my family and friends when in need of a vehicle to visit Javier Calleja at Davenport Dahl Ford. There hasn't been a time I haven't walked into the Davenport Dahl Ford that the door is not opened for me, I am welcomed with opened arms and never have to wait to be helped. To me; that is important and I consider you my family. ( I better tell my brother to set some extra plates during the holidays!!! LOL!!! What's more the service didn't stop the minute I drove off the lot with my Ford Escape and that is another guarantee I will return. Terry Nelson in finance worked his magic and was also detrimental to getting my Escape. The follow up phone calls from everybody involved in the process of leasing my vehicle has been spectacular. I can't thank everybody enough for the A+ service. Javier, ready for a Starbucks, let me know!!! Hope your holidays are as enjoyable as my experience with Dahl Ford. Elaine Woods